Privacy Policy

Your privacy is important to us. Learn how we protect and handle your personal information.

Data Protection

Your data is secured with industry-standard encryption

Transparency

Clear information about how we use your data

Your Rights

Full control over your personal information

Last updated: September 17, 2025

Information We Collect

We collect information you provide directly to us when you:

  • Create an account or register for our services
  • Book a consultation or mentoring session
  • Contact us through our website or support channels
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys, contests, or promotional activities

This information may include your name, email address, phone number, company information, and any other details you choose to provide.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process bookings and facilitate mentoring sessions
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Send you marketing communications about our services (with your consent)
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Comply with legal obligations and protect our legal rights

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing our services
  • Mentors: We share necessary information with our certified mentors to facilitate your booked sessions
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
  • Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of business assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You can request access to your personal information we hold
  • Correction: You can request correction of inaccurate or incomplete information
  • Deletion: You can request deletion of your personal information, subject to certain exceptions
  • Portability: You can request a copy of your personal information in a structured, machine-readable format
  • Opt-out: You can opt-out of marketing communications at any time

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our website. Cookies are small data files stored on your device. We use cookies for:

  • Essential website functionality
  • Analytics to understand how our website is used
  • Personalization of your experience
  • Marketing and advertising purposes (with your consent)

You can control cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. We will also retain information as required by law or to resolve disputes and enforce our agreements.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@theentercountant.com

Address: TheEnterCountant, Belgium

Phone: +32 (0) 123 456 789